Frequently asked questions

Everything you need to know before you book a repair. Still have a question? Call us any time.

Common questions

What areas do you cover?

We service Greater Newcastle, Lake Macquarie and the Central Coast, NSW — including Hamilton, Merewether, Charlestown, Warners Bay, Belmont, Toronto, Gosford, Wyong and the surrounding suburbs. Not sure if you’re in range? Just ask.

Can you come out the same day?

Often, yes — especially for refrigeration and other urgent faults. Call us early in the day and we’ll do our best to get a technician to you before close. Emergency callouts are also available.

How much will the repair cost?

It depends on the appliance and the fault. The fastest way to an accurate, no-obligation number is to request a free quote — attach a photo of the appliance, the model plate and the fault and we’ll come back to you quickly.

Do you repair all brands?

Yes. We repair all major appliance brands — including Fisher & Paykel, Bosch, Samsung, LG, Westinghouse, Electrolux, Miele, Smeg and more — across fridges, washers, dryers, dishwashers, ovens, cooktops, rangehoods and microwaves.

Is the work guaranteed?

Yes. Our repairs are backed by a workmanship warranty, and any parts we fit carry their manufacturer’s warranty. If something isn’t right, we’ll come back and make it right.

Do you carry parts with you?

We stock the most common parts on the van, so many repairs are completed in a single visit. If a less common part is needed, we’ll order it promptly and book a quick return visit.

Are you licensed and insured?

Yes — Coastline is fully licensed and insured, and any gas or electrical work is carried out to the relevant Australian standards for your safety and peace of mind.

How do I pay?

We accept all major cards and electronic payment on completion of the job. You’ll know the cost before we proceed — no surprises on the invoice.

Ready to get started?

Get a fast, free, no-obligation quote — most estimates back the same day.